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The eRetail system allows organisations to effectively manage internal users and external customer details. The system allows for easy knowledge take up of less technical departments i.e. "Customer Service" departments where the requirement for efficient and accurate searching of customers and their account or order details is of vital importance to the organisation.
eRetail - organisational user and customer systems
The eRetail system allows organisations to effectively manage internal users and external customer details. The system allows for easy knowledge take up of less technical departments i.e. "Customer Service" departments where the requirement for efficient and accurate searching of customers and their account or order details is of vital importance to the organisation.
The eRetail enterprise level retailing solution currently operates some of Australia's most prominent online retailers.
Features
- Ability to search for internal and external customers from the one user interface screen
- Searchable using a variety of fields
- Interactive user session providing a user experience equivalent to that of a desktop application
- Fully supported and managed allowing your departments to concentrate on doing business.
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